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Frequently Asked Questions…

When is the next drop in session?

Drop in sessions are held for children who are under 5 years.  We offer several sessions per month for Speech and Language, Physiotherapy and Occupational Therapy.  For further information view the Drop-in Session Information page.

My child doesn’t have a Greenwich G.P, can I access the Integrated Therapy service?

You may be able to access some of the school based therapy services within the borough of Greenwich. Please contact the therapy team for specific advice.

How do I contact the service for further support and information?

Our contact details are at the bottom of our webpage, the first point of contact is the SPA team, you can reach them by telephone: 020 8836 8621, option 2 or via email: oxl-tr.childrenstherapies@nhs.net

How can I give my feedback about the service?

The children’s integrated therapy service actively seeks views and experience of the service.

If you have any concerns about the service you or a child are receiving, please contact your Therapist in the first instance or the Service Manager.  We will aim to resolve your concerns as quickly as possible.  However, if you feel you need to take your concerns further we have a complaints process, details of this can be found on the Trust website Oxleas – Patient experience.

How can I phone my therapist?

Please contact the SPA team on 020 8836 8621, option 2 who’ll be able to assist you in your query.

How will you use or share my information?

Under data protection legislation we are required to explain why we collect information about our service users and patients, how we intend to use that information and whether we will share this information with anyone else.  To find out more and to see the Trust’s Privacy Statements see GDPR (General Data Protection Regulations).

Who do I contact for enquiries about a wheelchairs?

The wheelchair service is provided by Inspire Community Trust, for general enquires call: 020 3045 5100.