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What to Expect…

Appointments within the service are held in a number of locations across the borough, at some schools and sometimes at home.

If your appointment is with the Early Years (Under 5 years) Speech and Language service use the link to view further information, Early Years – Speech and Language Appointments.

Clinic appointments

You will be sent details of your appointment by letter, if this is not your first appointment you may be given a reminder card with the details of your next visit noted down.

Sometimes you may be asked to bring any medication you are taking, or supportive equipment that you use at home, such as a walking frame or crutches; if you wear glasses please bring these with you.  Please bring any previous reports or information from other care providers to your appointment.  It may also be helpful to have  shorts and a vest that you can change into – in case the therapist needs to take a closer look at your body.

We always recommend that you arrive in good time for your appointment, so you don’t have to rush.  When you arrive please let the reception staff know you have an appointment – they will show you where you can wait.  In our reception areas we have toys and things for you to look at.

The therapist or technician will explain everything during your appointment, if you have any questions please ask. Sometimes you may be given activites to do at home.

If there is anything you’re not sure of before your appointment please give us a call, there will be a telephone number of the appointment letter or you can phone the SPA team on 020 8836 8621, option 2.

School appointments

For some of our services, appointments will take place in your child’s school. In most cases, you will not need to attend with your child. These appointments are often arranged directly with the school. After your child meets with a therapist or technician in school, contact will be made with you by phone or post to discuss the next steps. If you would like to attend an appointment with your child in school, please contact the SPA team.